Catalyst Consulting is delighted to have been shortlisted as finalists for the Customer Satisfaction Award at the British Quality Foundation’s (BQF) 2015 Achievement Awards. We are also very pleased to announce that three of our clients have been shortlisted as finalists for the following award: 2015 Lean Six Sigma Award Coopervision Ricoh UK Limited Forensic Science Northern…
DetailsIn much the way as Lean methodology and Six Sigma synergise into Lean Six Sigma to form a perfect partnership, so, too does Lean Six Sigma with the EFQM Model and its fundamental concepts. Let’s start by looking at the relationship between Lean and Six Sigma and the formulation of Lean Six Sigma. We need…
DetailsAt the recent Scottish Awards for Business Excellence 2015, our client North Ayrshire Council took the prize for best Lean Six Sigma project. Hosted by Scottish TV personality Cat Cubie, the high profile event saw Catalyst Director John Morgan present the award to a delighted team who are really striving to make Lean Six Sigma…
DetailsIn part one we covered the importance of process mapping. In this second and final part we will get down to brass tacks and discuss how to create process maps and how to use them to greatest effect. How to process map Process maps can take a number of different forms and, depending on complexity,…
DetailsPart one of a two part series. In this article we are going to focus on the importance of process mapping. Why map process flow? Not many lawyers would consider themselves masters of process. When lawyers talk about their work, they typically focus on ‘high-value’ activities such as advocacy and counselling. But the truth is…
DetailsQuality Scotland’s high profile event on 16th June will see over 250 professionals, including senior decision makers as well as numerous Ambassadors for Excellence across the public, private and third sectors all aiming to make excellence a national characteristic of Scotland. We’re delighted to be helping sponsor the event and Catalyst Director John Morgan will be…
DetailsAlready recommended by the British Quality Foundation, we are pleased to announce that our Lean Six Sigma Foundation Green Belt programme is now formally accredited by ICiPS (Institute for Continuous Improvement in Public Services)! Following her assessment of the programme, ICiPS CEO, Debbie Simpson said, “I am delighted to confirm that the depth, content and quality of subject matter covered…
DetailsLearn how to get it right first time Consider Apple. Right now we have the iPhone 6, there will be an iPhone 6s, and even rumoured to be an iPhone 7 this year. But what about iPhone 8, 9 or even 10? You can be sure they are working on these, behind the scenes. This is…
DetailsTake a tour through 40, Acacia Avenue, the House of Quality, it’s at the heart of the road to better design Last time we provided a brief introduction to the DMADV (Define, Measure, Analyse, Design and Verify) method for innovation and design. This time, we’ll take a tour through the House of Quality, otherwise known…
DetailsEnter This Year’s Lean Six Sigma Academy Award This Award provides a great opportunity for organisations to win recognition for the work that their business excellence and improvement professionals are delivering to customers, shareholders and other key stakeholders. It recognises exceptional performance improvement projects based on Lean Six Sigma. We’re delighted that over the years,…
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