Continuous improvement in organisations starts with continuous learning and growth at an individual level, which is why personal development is important. Indeed, proceeding to achieve sustainable Operational Excellence calls for constant learning, honest reflection and harnessing the full potential of our people to routinely remove constraints, solve problems and find a better way. Fujio Cho,…
When creating and growing a business, leaders typically focus most on acquiring and organising the skills, tools and other key resources required to achieve objectives and deliver results. The priority is often the tangible and visible components of structures, facilities, technology, infrastructure, partners/suppliers, customers, products and services. The organisation’s most precious resource meanwhile, its people,…
Continuous improvement (CI) is not about tools, techniques and projects applied as a formula, it’s about principles and behaviours. The tools and methods of CI themselves, whilst important, too often become the goal itself, rather than the means, leading to a disconnection from the original (higher) purpose and hence fragmentation and disillusionment. Consequently CI,…
As the 2016 Olympics and Paralympics have demonstrated, unlocking our own potential, and that of others, must rank as one of the most powerful and inspiring human experiences. This takes on even greater significance when the achievements exceed, even ‘smash through’, our often unconscious expectations or assumptions. Lean Six Sigma tools like Assumption Busting…